Your Privacy Matters at Game PK VIP

1 Introduction

Game PK VIP ("we", "us", "the platform") is committed to protecting the privacy of every player who uses gamepkvip.net. This Privacy Policy sets out how we collect, use, store and protect your personal information when you register an account, make a PKR deposit or withdrawal, place a bet or otherwise interact with the platform.

By creating an account on Game PK VIP, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not register an account or use the platform. This policy should be read alongside our Terms and Conditions, which govern the overall use of Game PK VIP.

We take privacy seriously not just because it is the right thing to do, but because our players — based across Pakistan and using local payment methods like JazzCash, Easypaisa and Raast — trust us with sensitive personal and financial information every day. That trust is something we work hard to maintain.

2 Data We Collect

We collect personal information only when there is a clear and legitimate reason to do so. The types of data collected depend on how you interact with Game PK VIP. Below is a breakdown of the main categories.

Registration & Account Data

• Full name as it appears on your government-issued identity document
• Date of birth (to verify you are 18 or older)
• Email address and chosen username
• Mobile number (used for account verification and security alerts)
• Residential address in Pakistan

Identity Verification (KYC) Data

• Copy of a valid CNIC (Computerised National Identity Card) or passport
• Proof of address document where required
• Selfie or photo verification where prompted during the KYC process

Transactional Data

• PKR deposit and withdrawal amounts, dates and payment method used
• JazzCash or Easypaisa mobile wallet reference numbers (not full credentials)
• Bank transfer reference details and account holder name
• Raast payment confirmations

Usage & Technical Data

• IP address and approximate geographic location at login
• Device type, operating system and browser or app version
• Pages visited, session duration and features used on the platform
• Betting and gaming history associated with your account

3 How We Use Your Information

Every piece of personal data we collect serves a defined purpose. We do not use your data beyond what is described here without first obtaining your consent or being required to do so by applicable rules.

If you have opted in to receive marketing emails about new promotions, Cricket betting offers or Casino bonuses, you can withdraw that consent at any time through your account notification settings or by contacting support.

4 Payment Data & PKR Transactions

Handling payment information responsibly is one of our top priorities given that real PKR money is involved in every deposit and withdrawal. Game PK VIP works with payment providers — including JazzCash, Easypaisa, Raast and bank partners — who process payment transactions on our behalf through their own secure infrastructure.

When you initiate a deposit or withdrawal, the actual authentication of your payment credentials (mobile wallet MPIN, bank login, card PIN) happens entirely within the payment provider's own environment. Game PK VIP receives only a transaction confirmation reference — we do not see or store the authentication credentials you use with the payment provider.

• All payment provider integrations use encrypted API communications.
• Transaction records are stored securely and are accessible only to authorised personnel for support, fraud investigation and financial reconciliation.
• If a chargeback or payment dispute is raised, we may share relevant transaction records with the payment provider to resolve the matter.
• Withdrawal payment details are verified against your registered identity to prevent misdirected or fraudulent payments.

5 Sharing Your Personal Data

Game PK VIP does not sell your personal information. We share data with third parties only in the circumstances listed below, and only to the extent necessary for the stated purpose.

Service Providers

We work with trusted third-party companies that help us operate the platform. These include payment processors, identity verification providers, game software suppliers, cloud hosting services and customer support tools. These providers are contractually required to handle your data securely and use it only for the purpose for which it was shared.

Legal & Regulatory Requirements

We may disclose your personal data if required to do so by applicable laws, court orders or lawful requests from authorised authorities. In such cases, we will disclose only the minimum amount of information necessary and, where permitted, will notify you that a disclosure has been made.

Fraud Prevention & Security

In cases where we detect or suspect fraudulent activity, money laundering or other serious misconduct, we may share relevant account information with financial institutions, payment providers or appropriate authorities as part of an investigation.

Business Transfers

If Game PK VIP undergoes a restructuring, merger or acquisition, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy protections in this policy will continue to apply.

6 Cookies & Tracking Technologies

Game PK VIP uses cookies and similar tracking technologies to keep the platform running smoothly, remember your session preferences and understand how players use different features. Here is what the main types of cookies do on our platform.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some personalisation features may not work as expected. Essential and security cookies cannot be disabled as they are required for the platform to operate safely.

7 How Long We Keep Your Data

We do not keep your personal data for longer than is necessary. Retention periods depend on the type of data and the reason it was collected.

• Active account data — retained for the full duration your account is open and active on the platform.
• Transaction records — kept for a minimum of five years from the date of each transaction for financial record-keeping purposes.
• KYC and identity documents — retained for a minimum of five years from account closure or the completion of the last transaction, whichever is later.
• Customer support correspondence — retained for up to three years from the date of the last support interaction.
• Marketing preferences and consent records — retained until you withdraw consent or for three years from the last marketing interaction, whichever comes first.
• Anonymised analytics data — may be retained indefinitely as it cannot be linked back to any individual player.

When data is no longer required, it is securely deleted or anonymised. You can request early deletion of your personal data by contacting our support team, subject to any legal or financial record-keeping obligations that require us to retain certain information.

8 How We Keep Your Data Secure

Protecting your data against unauthorised access, loss or misuse is a technical and operational priority at Game PK VIP. We use a combination of technical controls, internal procedures and staff training to maintain data security.

• All data in transit is protected by TLS/SSL encryption. This applies to the website, mobile app and any API connections with payment providers.
• Account passwords are stored using strong one-way hashing algorithms. Our staff cannot read your password in plain text.
• Access to player data within Game PK VIP is restricted on a need-to-know basis. Staff roles define what data each team member can view or process.
• Our servers are hosted in secure data centre environments with physical and network access controls.
• We conduct regular internal security reviews and apply software updates promptly to address known vulnerabilities.
• Suspicious account activity triggers automated alerts that our security team reviews in real time.

While we apply rigorous security measures on our end, you also play an important role. Use a strong, unique password for your Game PK VIP account, enable two-factor authentication where available and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact support immediately so we can lock the account and investigate.

9 Your Data Rights

As a Game PK VIP account holder, you have a number of rights regarding the personal data we hold about you. These rights can be exercised by contacting our support team through live chat or by email.

To exercise any of these rights, contact our support team through live chat on the platform or by email at [email protected]. We will respond within 30 days. If your request is complex or numerous, we may extend this by a further 30 days and will notify you of the extension.

10 Minors & Under-18 Protection

Game PK VIP is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process includes a date-of-birth verification step, and accounts where the registered holder is found to be under 18 will be closed immediately.

If you are a parent or guardian and believe that a minor in your household has created a Game PK VIP account without your knowledge, please contact our support team immediately. We will investigate and close the account, and any funds associated with the account will be handled in accordance with our Terms and Conditions.

11 Changes to This Privacy Policy

Game PK VIP may update this Privacy Policy from time to time to reflect changes in how we operate, new features added to the platform, or updated practices. When we make material changes — those that meaningfully affect how your data is used or your rights as a player — we will notify active account holders through a prominent notice on the platform at login, or by email to the address registered on your account.

Minor or administrative changes (such as updated formatting, corrected typos or clarification of existing practices without substantive change) will be updated on this page without a separate notification. The "Last Updated" date at the top of this page always reflects the most recent revision.

We encourage you to revisit this page periodically. Your continued use of Game PK VIP after a revised policy becomes effective constitutes your acceptance of the updated terms.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, the Game PK VIP support team is available around the clock through live chat on the platform.

For formal written privacy queries, you can reach us by email at [email protected]. Include your registered username and a clear description of your request. We aim to acknowledge all privacy-related requests within 48 hours and provide a full response within 30 days.

Related policies and resources that may be useful alongside this Privacy Policy:

• Terms and Conditions — the overall rules governing your use of Game PK VIP
• Responsible Gaming — deposit limits, self-exclusion and session tools
• FAQ — common questions about accounts, deposits, withdrawals and bonuses
• About Us — background on the Game PK VIP platform and our approach